Academic Operations Officer

We are currently recruiting for an Academic Operations Officer to join a high-performing team during a period of exciting and ambitious growth and change. We’re looking for someone who will provide excellent administrative support to aid the provision of professional, proactive, and effective service to Study Centres. The successful candidate will be responsible for coordinating and supporting academic operations activities focussing on assessment services, support delivery centres’ use of Welcome and processes to access centre support services relating to registrations, special consideration, marking, moderation and results, and certification.

This role will support Academic Operations Managers and Executives by attending meetings and providing training on systems and processes, plus contribute to the creation of documentation to support the Academic Delivery Cycle, specifically Registration processes throughout the year.

The successful candidate will be able to demonstrate experience working in a customer-facing environment and experience in managing records and data. You must also have an excellent working knowledge of MS Word and Excel.

NCUK is a unique organisation. A consortium of leading international universities, NCUK provides overseas students with guaranteed access to universities through our pathway qualifications. More than 40,000 students have successfully progressed to NCUK University Partners worldwide by completing our qualifications. Our qualifications combine the highest academic standards with exceptional language, study and cultural skills, and are currently delivered in more than 30 different countries across four continents. NCUK is a trading subsidiary of the Northern Consortium, a registered educational charity.

We offer a friendly working environment and excellent benefits, including at least 35 days’ holiday and pension contributions of up to 8% of salary. This role will generally be based working from home or in our Head Office in central Manchester.