IT Support Officer

Role: IT Support Officer

Starting Salary: £23,500 – £25,000
Location: Manchester Office / Home-working

IT Support Officer – Candidate Pack (download)

We are pleased to be able to offer an exciting opportunity to join our new Digital Directorate as IT Support Officer. In this role you will be supporting a portfolio of IT projects aligned to NCUK’s Digital Transformation Programme, which is integral to the growth of the business. The successful candidate will also undertake day-to-day operational priorities across a range of IT services to ensure optimum system performance and user support, under the direction of and reporting directly to the IT Services Manager.

NCUK is a unique organisation, founded by UK universities to provide overseas students with guaranteed access to universities through our pathway programmes. More than 35,000 students have successfully progressed to NCUK Universities by completing NCUK qualifications. Our qualifications combine the highest of academic standards with exceptional language, study and cultural skills, and are currently delivered in over 30 countries across four continents.

We offer a friendly working environment and excellent benefits, including at least 35 days’ holiday and pension contributions of up to 8% of salary. This role will generally be based in our Head Office in central Manchester and may involve occasional domestic travel.

How to apply

Please apply by submitting your CV to as soon as possible along with a short covering message highlighting how your experience and skills meet the requirements of the job description and person specification. Your CV and Personal Statement should be in Microsoft Word or PDF Format.

Key dates

Application Deadline:                      Sunday 1 August 2021

Interviews and assessment:          w/c 2 or 9 August – Please advise in your application of any dates you are not available during these weeks. 

Expected start date:                        As soon as possible, depending on notice period.

Please note: Early applications are encouraged and we reserve the right to close the vacancy if a suitable candidate is found.